Six questions that reveal everything
You don't need a brand strategist to know if your brand is working. You need honesty, fifteen minutes, and these six questions.
1. Can a stranger tell what you do in 10 seconds?
Go to your Instagram profile, your website homepage, or your Etsy shop banner. Set a 10-second timer and look at it like someone who's never heard of you. Do they know what you make, who it's for, and why it's worth buying?
If the answer is "probably not," that's the first thing to fix. Clarity before cleverness, always.
2. Do all your channels say the same thing?
Check your Instagram bio, your website About page, and any printed materials you use at markets. Does the same brand come through in all three? Or does your Instagram sound casual and fun while your website sounds stiff and formal?
Inconsistency isn't a minor problem. Customers notice it subconsciously, and it makes a brand feel untrustworthy even when the product is great.
3. Could your captions be reposted by a competitor without anyone noticing?
Take three of your recent Instagram captions and remove your handle. Would anyone know they came from you specifically? Or could they come from any shop in your category?
If they're interchangeable, you haven't found your voice yet.
4. What's the one thing you want to be known for?
Write it down in one sentence. Not a list — one thing. If you struggle to answer in under 30 seconds, your brand doesn't have clear positioning yet.
Brands that try to stand for everything stand for nothing. Pick the one thing that makes your work different and lean into it harder than feels comfortable.
5. Do your visuals match your words?
Your brand is the combination of what you say and what you show. If your copy says "premium" and "luxurious" but your photos are blurry and your logo looks like it was made in 2009, there's a mismatch.
You don't need expensive branding materials. You need consistent ones. Consistent colours, consistent photo style, consistent logo use — that's what reads as "professional."
6. Would you buy from yourself?
Scroll through your profile as if you're a customer who just discovered you. Is the content interesting? Is it clear what you're selling? Does something make you want to click through?
Be honest. If the answer is "not really," you've found your work.
What to do with the results
Don't try to fix everything at once. Pick the one answer that felt most uncomfortable and treat that as your next project. Brand-building is a slow compound exercise, not a redesign sprint.
Come back to these six questions in three months. If one answer has improved, you're moving in the right direction.